You have all the rights to return any durable products purchased free of charge within 10 days of purchase if they are returned in their original condition, with no changes in shape or size, and in their original packaging.
We will initiate hassle free refund process immediately, once we receive our product back in their original conditions.
A return or cancellation occurs when a consumer returns an item purchased from our website. This could be due to poor quality or faulty product products that do not meet the requirements as advertised on the website at the time of purchase, or it could be that the customer found the same product with the same quality for a lower price elsewhere.
Our Quality team is working hard to ensure all the products are delivered with high quality and premium packaging. For any queries reach out to us , we are listening at
complaints@dyvnetouch.com