{"id":5486,"date":"2023-07-25T15:47:28","date_gmt":"2023-07-25T14:47:28","guid":{"rendered":"https:\/\/divinetouchinterior.com\/?page_id=5486"},"modified":"2023-07-28T15:59:56","modified_gmt":"2023-07-28T15:59:56","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/divinetouchinterior.com\/index.php\/return-policy\/","title":{"rendered":"Return\/Cancellation Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"5486\" class=\"elementor elementor-5486\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-bfa8f1a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"bfa8f1a\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8740050\" data-id=\"8740050\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c112b36 elementor-widget elementor-widget-heading\" data-id=\"c112b36\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.13.3 - 28-05-2023 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\">Exchange &amp; Replacement Policy<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2ed7745 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2ed7745\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4f24c34\" data-id=\"4f24c34\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-517c9dc elementor-widget elementor-widget-text-editor\" data-id=\"517c9dc\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.13.3 - 28-05-2023 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<h6>Dear Customer,\u00a0 we have a very simple and hassle free exchange policy.<\/h6><p>If a manufacture defect is determined within the Returns Window , a replacement of the same model will be provided at no additional cost.\u00a0 If no defect is confirmed\u00a0 within 10 days of delivery, the product can not be exchanged and not eligible for any exchange or refund process.<\/p><p><span style=\"text-decoration: underline;\"><strong>Exchange\u00a0 Criteria:<\/strong><\/span><\/p><p><strong>1) <\/strong>Any damage or defect should be from manufacture side, We take all videos and photos of each products before we deliver to our customer during quality check.<\/p><p><strong>2)<\/strong> If the damage or defect is identified from customer side , please check with our customer care <i><u>compliants@dyvnetouch.com<\/u><\/i> , we are happy to help you and assist you to fix the issue with minimal service charges .<\/p><p><strong>3)<\/strong> if product is damaged during courier delivery , you need to report to our customer care\u00a0<i style=\"background-color: var(--ast-global-color-4); color: var(--ast-global-color-3); font-size: 1rem;\"><u>compliants@dyvnetouch.com\u00a0<\/u><\/i><span style=\"font-style: inherit; font-weight: inherit; background-color: var(--ast-global-color-4); color: var(--ast-global-color-3);\">immediately, with all the evidence images and videos . We will share this details with our delivery partner. Once we receive the product back,\u00a0 we will initiate a exchange request for a new copy of the same model as soon as possible with no extra cost.\u00a0<\/span><\/p><p><span style=\"font-style: inherit; font-weight: inherit; background-color: var(--ast-global-color-4); color: var(--ast-global-color-3);\">\u00a0<\/span><\/p><p><span style=\"font-style: inherit; font-weight: inherit; background-color: var(--ast-global-color-4); color: var(--ast-global-color-3);\">\u00a0<\/span><\/p><h5><strong>Team<\/strong><\/h5><h6><strong>DyvneTouch Interior Private Limited.<\/strong><\/h6>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Exchange &amp; Replacement Policy Dear Customer,\u00a0 we have a very simple and hassle free exchange policy. If a manufacture defect is determined within the Returns Window , a replacement of the same model will be provided at no additional cost.\u00a0 If no defect is confirmed\u00a0 within 10 days of delivery, the product can not be &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"https:\/\/divinetouchinterior.com\/index.php\/return-policy\/\"> <span class=\"screen-reader-text\">Return\/Cancellation Policy<\/span> Read More &raquo;<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":""},"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/divinetouchinterior.com\/index.php\/wp-json\/wp\/v2\/pages\/5486"}],"collection":[{"href":"https:\/\/divinetouchinterior.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/divinetouchinterior.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/divinetouchinterior.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/divinetouchinterior.com\/index.php\/wp-json\/wp\/v2\/comments?post=5486"}],"version-history":[{"count":26,"href":"https:\/\/divinetouchinterior.com\/index.php\/wp-json\/wp\/v2\/pages\/5486\/revisions"}],"predecessor-version":[{"id":5770,"href":"https:\/\/divinetouchinterior.com\/index.php\/wp-json\/wp\/v2\/pages\/5486\/revisions\/5770"}],"wp:attachment":[{"href":"https:\/\/divinetouchinterior.com\/index.php\/wp-json\/wp\/v2\/media?parent=5486"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}